Seneschal Security Group

believes that the quality of the staff we provide is critical to the success of a guard services contract. Seneschal is an Equal Opportunity Employer and so staff are selected taking into consideration their skills, presentation, experience and relevant qualifications. Other attributes are also carefully considered to determine whether the potential employee will fit with the culture of the organisation, be effective in delivering the service, and be a trustworthy employee.

Recruitment

Staff are recruited by advertising and when transitioning and existing contract the current employees may be offered employment subject to the meeting our standard employment criteria. Seneschal also liaises closely with a Registered Training Organisation (RTO) where staff can be selected from the best of the new students. Staff will hold appropriate licenses and certificates in accordance with the relevant state requirements.

Induction

Staffs are provided with an induction to Seneschal Security which covers a range of their obligations to abide by company policies and procedures.
Subjects covered are:
• OH&S and safety
• Anti discrimination and workplace bullying
• After hours procedures
Once assigned to a particular site, then staff are also provided with the appropriate site specific induction and training.

Direct Employees – Award Conditions

All security officers are direct employees - no subcontracted labour is used – and staff are remunerated at the relevant award rates and classifications, including all shift and weekend penalties that apply. Seneschal Security Group meets all of it statutory obligations in terms of Superannuation, Group tax and all annual and sick leave entitlements for our staff.

Rosters

Where possible our staff arerostered on a fixed or rotating roster in order that they know their shift well in advance

Standard Operating Procedures (SOP's)

Seneschal Security will liaise with our client to establish the duties and procedures to be followed by our security team or patrol officer. These will be documented into our Standard Operating Procedures (SOP's) which each staff member will sign off on as having been read and understood. The SOP's also form the basis of the training regime for any new staff member assigned to you contract.

Training

Staff will have as a minimum the relevant security training and certification. Some clients or officers may require additional training, (ie Customer Service) which can be provided as agreed.